Reservation Report

14min

Introduction
The reservation report method allows users to check the status and details of one or more bookings. 
Limitations
This method will return a maximum of 1000 records. Depending on a customer's typical booking volume, 1000 bookings may occur over the course of several days or several weeks. Please be mindful of this when inputting date range parameters. 
Request
The reservation report request offers several ways to search allowing you to view your bookings how you like.
Endpoint: 
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Element Group
Name
Type
Req.
Values / Description
n/a
reservationReportRequest
Group
YES
Root element
reservationReportRequest
control
Group
YES
Group for login elements
control
userName
Element
YES
API user name
control
passWord
Element
YES
API password
reservationReportRequest
hotelCode
Element
NO
Optional ID field - Bonotel hotel ID, one only.
reservationReportRequest
bookingNumber
Element
NO
Optional ID field - Bonotel booking ID, one only.
reservationReportRequest
tourOperatorOrderNumber
Element
NO
Optional ID field – Tour Operator Order Number, one only.
reservationReportRequest
datesBasedOn
Element
YES
Possible values: RESERVATION, ARRIVAL, DEPARTURE
reservationReportRequest
startDate
Element
YES
Start date of datesBasedOn (DD-MMM-YYYY)
reservationReportRequest
endDate
Element
YES
End date of datesBasedOn (DD-MMM-YYYY)
reservationReportRequest
confirmationType
Element
YES
Possible values: CON, REQ, ALL (confirmed, on-request, all)
reservationReportRequest
reservationStatus
Element
YES
Possible values: NORMAL, MODIFIED, CANCELLED, ALL
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Date Ranges
The reservation report provides three date range search options. The most common would be ‘reservation.’ You control the type of date search with the datesBasedOn element and the following values:
RESERVATION – the booking date for the reservation(s)
ARRIVAL – the check-in date for the reservation(s)
DEPARTURE – the check-out date for the reservation(s)
Confirmation Type and Reservation Status
The confirmationType and reservationStatus elements can be used together to generate several types of reports.
confirmationType
CON - confirmed reservations
REQ - on-request reservations
ALL - both confirmed and on-request reservations
reservationStatus
NORMAL - the reservation is live/active
MODIFIED - the reservation is live/active and has been modified
CANCELLED - the reservation is not live/active
ALL - all three status options above: normal, modified, and cancelled
Example configurations:
View all Bookings: 
<confirmationType>ALL</confirmationType>
<reservationStatus>ALL</reservationStatus>
View Confirmed Bookings that are Live:
<confirmationType>CON</confirmationType>
<reservationStatus>NORMAL</reservationStatus>
View all Cancelled Bookings:
<confirmationType>ALL</confirmationType>
<reservationStatus>CANCELLED</reservationStatus>
View all Confirmed Bookings that are Modified:
<confirmationType>CON</confirmationType>
<reservationStatus>MODIFIED</reservationStatus>
Response
Elements that are not used will return closed. For example, if the reservation has not been cancelled, the cancellationFee element will be closed: <cancellationFee/>
Element Group
Name
Type
Values / Description
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reservationReportResponse
Group
Root element – no values
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Status
Attribute
String - Y or N
reservationReportResponse
reservationList
Group
Additional group element for listing of reservations – no values
reservationList
reservation
Group
Group element for each reservation – no values
reservation
bookingNumber
Element
String - Bonotel booking ID – example: 123456789X
reservation
tourOperatorOrderNumber
Element
String - Tour Operator Order Number
reservation
hotelCode
Element
Integer - Bonotel hotel ID
reservation
reservationStatus
Element
String - Possible values: CON, REQ, ALL (confirmed, on-request, all)
reservation
confirmationType
Element
String - Possible values: NORMAL, MODIFIED, CANCELLED, ALL
reservation
reservationTimeStamp
Element
Date – this is the timestamp for the reservation – ISO 8601: YYYY-MM-DDTHH:MM:SS-hh:mm – all times are converted to GMT
reservation
modificationTimeStamp
Element
Date – if modified, this is the timestamp for the modification – ISO 8601: YYYY-MM-DDTHH:MM:SS-hh:mm – all times are converted to GMT
reservation
checkIn
Element
Date – check-in date for the reservation: DD-MMM-YYYY
reservation
noOfNights
Element
Integer – the number of nights stay
reservation
noOfRooms
Element
Integer – the number of rooms in the reservation
reservation
total
Element
Decimal - Reservation’s total rate in USD: 9999.99
reservation
cancellationFee
Element
Decimal - USD value of cancellation fee: 9999.99. If no fee, you will see: 0.00. If not cancelled, element will be closed.
Code Example
Request
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The request below will return all bookings with all confirmation types and all reservation status’ that were booked between 01-Jan-2024 and 02-Jan-2024:
XML
<?xml version="1.0" encoding="utf-8" ?>
<reservationReportRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" timeStamp="20180102T00:00:00">
	<control>
		<userName>SampleUser</userName>
		<passWord>SamplePass</passWord>
	</control>
	<datesBasedOn>RESERVATION</datesBasedOn>
	<startDate>01-Jan-2024</startDate>
	<endDate>02-Jan-2024</endDate>
	<confirmationType>ALL</confirmationType>
	<reservationStatus>ALL</reservationStatus>
</reservationReportRequest>
<?xml version="1.0" encoding="utf-8" ?>
<reservationReportRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" timeStamp="20180102T00:00:00">
	<control>
		<userName>SampleUser</userName>
		<passWord>SamplePass</passWord>
	</control>
	<datesBasedOn>RESERVATION</datesBasedOn>
	<startDate>01-Jan-2024</startDate>
	<endDate>02-Jan-2024</endDate>
	<confirmationType>ALL</confirmationType>
	<reservationStatus>ALL</reservationStatus>
</reservationReportRequest>
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Response
Expected Response
Note that some of the data has been redacted. In an actual response "###" would be replaced with valid values. 
XML
<?xml version="1.0" encoding="utf-8" ?>
<reservationReportResponse status="Y">
    <reservationList>
        <reservation>
            <bookingNumber>###</bookingNumber>
            <tourOperatorOrderNumber></tourOperatorOrderNumber>
            <hotelCode>###</hotelCode>
            <reservationStatus>NORMAL</reservationStatus>
            <confirmationType>CON</confirmationType>
            <reservationTimeStamp>2024-06-21T16:18:11.848+0000</reservationTimeStamp>
            <checkIn>13-AUG-2024</checkIn>
            <noOfRooms>1</noOfRooms>
            <noOfNights>1</noOfNights>
            <total>300.00</total>
        </reservation>
        <reservation>
            <bookingNumber>###</bookingNumber>
            <tourOperatorOrderNumber></tourOperatorOrderNumber>
            <hotelCode>###</hotelCode>
            <reservationStatus>CANCEL</reservationStatus>
            <confirmationType>CON</confirmationType>
            <reservationTimeStamp>2024-06-21T22:53:12.457+0000</reservationTimeStamp>
            <checkIn>24-SEP-2024</checkIn>
            <noOfRooms>1</noOfRooms>
            <noOfNights>2</noOfNights>
            <total>500.00</total>
        </reservation>
        <reservation>
            <bookingNumber>###</bookingNumber>
            <tourOperatorOrderNumber></tourOperatorOrderNumber>
            <hotelCode>###</hotelCode>
            <reservationStatus>CANCEL</reservationStatus>
            <confirmationType>CON</confirmationType>
            <reservationTimeStamp>2024-06-21T21:47:21.898+0000</reservationTimeStamp>
            <checkIn>04-NOV-2024</checkIn>
            <noOfRooms>1</noOfRooms>
            <noOfNights>3</noOfNights>
            <total>0.00</total>
        </reservation>
    </reservationList>
</reservationReportResponse>
<?xml version="1.0" encoding="utf-8" ?>
<reservationReportResponse status="Y">
    <reservationList>
        <reservation>
            <bookingNumber>###</bookingNumber>
            <tourOperatorOrderNumber></tourOperatorOrderNumber>
            <hotelCode>###</hotelCode>
            <reservationStatus>NORMAL</reservationStatus>
            <confirmationType>CON</confirmationType>
            <reservationTimeStamp>2024-06-21T16:18:11.848+0000</reservationTimeStamp>
            <checkIn>13-AUG-2024</checkIn>
            <noOfRooms>1</noOfRooms>
            <noOfNights>1</noOfNights>
            <total>300.00</total>
        </reservation>
        <reservation>
            <bookingNumber>###</bookingNumber>
            <tourOperatorOrderNumber></tourOperatorOrderNumber>
            <hotelCode>###</hotelCode>
            <reservationStatus>CANCEL</reservationStatus>
            <confirmationType>CON</confirmationType>
            <reservationTimeStamp>2024-06-21T22:53:12.457+0000</reservationTimeStamp>
            <checkIn>24-SEP-2024</checkIn>
            <noOfRooms>1</noOfRooms>
            <noOfNights>2</noOfNights>
            <total>500.00</total>
        </reservation>
        <reservation>
            <bookingNumber>###</bookingNumber>
            <tourOperatorOrderNumber></tourOperatorOrderNumber>
            <hotelCode>###</hotelCode>
            <reservationStatus>CANCEL</reservationStatus>
            <confirmationType>CON</confirmationType>
            <reservationTimeStamp>2024-06-21T21:47:21.898+0000</reservationTimeStamp>
            <checkIn>04-NOV-2024</checkIn>
            <noOfRooms>1</noOfRooms>
            <noOfNights>3</noOfNights>
            <total>0.00</total>
        </reservation>
    </reservationList>
</reservationReportResponse>
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Error Response
If there is an error with your request and we are not able to return results, we will instead return the following XML where the status element is equal to ‘N’ and we include an error response code.
XML
<?xml version="1.0" encoding="utf-8" ?>
<reservationReportResponse status="N">
	<errors>
		<code>D7</code>
		<description> Reservation not found.</description>
	</errors>
</reservationReportResponse>
<?xml version="1.0" encoding="utf-8" ?>
<reservationReportResponse status="N">
	<errors>
		<code>D7</code>
		<description> Reservation not found.</description>
	</errors>
</reservationReportResponse>
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Response Codes
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Element Group	Name	Type	Req.	Values / Description
n/a	reservationReportRequest	Group	YES	Root element
reservationReportRequest	control	Group	YES	Group for login elements
control	userName	Element	YES	API user name
control	passWord	Element	YES	API password
reservationReportRequest	hotelCode	Element	NO	Optional ID field - Bonotel hotel ID, one only.
reservationReportRequest	bookingNumber	Element	NO	Optional ID field - Bonotel booking ID, one only.
reservationReportRequest	tourOperatorOrderNumber	Element	NO	Optional ID field – Tour Operator Order Number, one only.
reservationReportRequest	datesBasedOn	Element	YES	Possible values: RESERVATION, ARRIVAL, DEPARTURE
reservationReportRequest	startDate	Element	YES	Start date of datesBasedOn (DD-MMM-YYYY)
reservationReportRequest	endDate	Element	YES	End date of datesBasedOn (DD-MMM-YYYY)
reservationReportRequest	confirmationType	Element	YES	Possible values: CON, REQ, ALL (confirmed, on-request, all)
reservationReportRequest	reservationStatus	Element	YES	Possible values: NORMAL, MODIFIED, CANCELLED, ALL

Element Group	Name	Type	Values / Description
	reservationReportResponse	Group	Root element – no values
	Status	Attribute	String - Y or N
reservationReportResponse	reservationList	Group	Additional group element for listing of reservations – no values
reservationList	reservation	Group	Group element for each reservation – no values
reservation	bookingNumber	Element	String - Bonotel booking ID – example: 123456789X
reservation	tourOperatorOrderNumber	Element	String - Tour Operator Order Number
reservation	hotelCode	Element	Integer - Bonotel hotel ID
reservation	reservationStatus	Element	String - Possible values: CON, REQ, ALL (confirmed, on-request, all)
reservation	confirmationType	Element	String - Possible values: NORMAL, MODIFIED, CANCELLED, ALL
reservation	reservationTimeStamp	Element	Date – this is the timestamp for the reservation – ISO 8601: YYYY-MM-DDTHH:MM:SS-hh:mm – all times are converted to GMT
reservation	modificationTimeStamp	Element	Date – if modified, this is the timestamp for the modification – ISO 8601: YYYY-MM-DDTHH:MM:SS-hh:mm – all times are converted to GMT
reservation	checkIn	Element	Date – check-in date for the reservation: DD-MMM-YYYY
reservation	noOfNights	Element	Integer – the number of nights stay
reservation	noOfRooms	Element	Integer – the number of rooms in the reservation
reservation	total	Element	Decimal - Reservation’s total rate in USD: 9999.99
reservation	cancellationFee	Element	Decimal - USD value of cancellation fee: 9999.99. If no fee, you will see: 0.00. If not cancelled, element will be closed.

Updated 26 Jun 2024

Lookup

Response & Error Codes